Website Privacy Policy

1. Scope

This Website Privacy Policy explains how MBM Awe Inspired Travel LLC ("MBM," "we," "us," or "our") may collect, use, disclose, and retain information through mbmaweinspiredtravel.com, inquiry and trip-planning forms, email and other communications, and travel-planning and booking services.

MBM is independently owned and operated and is affiliated with Travel Quest Network, LLC, doing business as WorldVia Travel Network ("WorldVia"), as its host agency. In connection with certain bookings and related administration, MBM may use WorldVia's industry credentials, booking and payment systems, supplier relationships, commission-processing services, and other operational support. As a result, traveler, booking, authorization, and transaction information may be transmitted to or processed through WorldVia and its systems when reasonably necessary for those functions.

Supplier, insurer, host-agency, payment-processor, analytics, and other third-party sites and systems have their own privacy practices. This policy does not replace those policies.

2. Information We May Collect

• Contact and identity information, such as name, mailing address, email address, telephone number, and traveler names and dates of birth.

• Travel and preference information, such as destinations, dates, airports, loyalty numbers, trip preferences, and reservation details.

• Travel-document information, such as passport or identification details or images, when needed and voluntarily provided through an appropriate channel.

• Accessibility, mobility, medical, dietary, emergency-contact, and similar information voluntarily provided for trip planning or service.

• Information about children and other travelers provided by a parent, guardian, lead traveler, or authorized adult.

• Communications, approvals, forms, proposals, bookings, invoices, insurance elections or declinations, and trip-support records.

• Device, browser, IP-address, usage, and analytics information collected through website technologies, including Google Analytics.

• Payment-related information handled through TravelJoy, WorldVia / Travel Quest systems, Supplier systems, direct Supplier links, or payment processors. Complete card or bank credentials should not be sent through ordinary email, text, or a public website field unless MBM directs an approved secure method.

3. How We May Collect Information

• Directly from you or a lead traveler through inquiries, consultations, Google Forms or other trip-request forms, TravelJoy, email, telephone, text, or other communications.

• From Suppliers, WorldVia / Travel Quest systems, TravelJoy, travel insurers, payment processors, and other providers involved in an inquiry, booking, or trip.

• Automatically through website cookies, analytics, or similar technologies to the extent actually configured.

• From referrals or publicly available sources when relevant to an inquiry and permitted by law.

4. How We May Use Information

• Respond to inquiries and conduct consultations.

• Research, plan, recommend, book, document, and service travel.

• Coordinate payments, booking authorizations, Supplier requirements, insurance requests, accessibility needs, and customer support.

• Communicate proposals, confirmations, deadlines, notices, travel documents, and service updates.

• Maintain business and trip records, prevent or investigate misuse or fraud, and protect rights and safety.

• Operate, troubleshoot, understand, and improve the website and services.

• Comply with legal, regulatory, insurance, tax, accounting, and contractual obligations.

• Send marketing communications only through practices that are actually implemented and subject to applicable opt-out requirements.

5. How Information May Be Disclosed

MBM may disclose information only as reasonably necessary for the relevant purpose, including to:

• Airlines, cruise lines, hotels, resorts, tour operators, transportation providers, activity providers, and other Suppliers.

• WorldVia / Travel Quest Network, as MBM's host agency, and its systems or related operational providers used for credentialed booking, payment, commission processing, supplier administration, or related travel-service workflows.

• TravelJoy and other client-management, itinerary, form, communication, or payment-service providers actually used.

• Travel Insured or other insurers, plan providers, and related service providers when a traveler requests a quote, purchase, or assistance.

• Google services used for forms, analytics, email, spreadsheets, or optional client-shared Drive content.

• Payment processors, fraud-prevention providers, technology providers, website hosts, email providers, and professional advisers.

• Government authorities or other persons when required by law, legal process, safety needs, or protection of rights.

• A successor or counterparty in a proposed or completed business transfer, subject to appropriate safeguards and applicable law.

6. Cookies and Analytics

The website may use cookies or similar technologies for site operation, preferences, security, and analytics. MBM uses Google Analytics. Google or another configured provider may receive device, browser, IP-address, and usage information under its own terms and privacy practices. Browser settings may allow you to block or delete cookies, although doing so can affect site functions.

7. Payment Information

MBM may direct customers to TravelJoy, WorldVia / Travel Quest systems, Supplier systems, direct Supplier links, or processors for professional fees and travel payments. The merchant of record and the entity that receives or stores payment credentials may differ by transaction.

MBM does not intentionally retain complete card or ACH credentials outside approved systems used for the transaction.

8. Sensitive Travel and Accessibility Information

Travel planning may require passport, identification, accessibility, mobility, medical, dietary, emergency-contact, or other sensitive information. Provide only information reasonably needed for the trip and use the channel MBM directs. MBM may share this information with the Suppliers or providers that need it to evaluate or deliver requested services. Supplier and destination practices may occur outside the United States.

9. Information About Minors

The website is not directed to children under 13, and MBM does not intend to collect information directly from children under 13 through the website. Information about a minor traveler should be supplied by a parent, guardian, lead traveler, or authorized adult for travel planning and booking.

10. Artificial Intelligence Research Tools

MBM may use AI-enabled tools for generic resort comparisons, itinerary planning, transportation-option research, and similar planning or research functions. MBM does not intentionally provide traveler personal information to an AI tool for those functions.

11. Retention

MBM may retain information for as long as reasonably necessary for the purposes described in this policy, including trip service, customer support, legal and accounting obligations, dispute handling, fraud prevention, and recordkeeping. Different systems and Suppliers may apply different retention periods.

12. Security and Incidents

MBM seeks to use reasonable administrative, technical, and physical measures appropriate to the information and the business. No method of transmission or storage is completely secure, and MBM cannot guarantee absolute security. If MBM discovers a security incident, it will evaluate and respond under applicable law and the circumstances.

13. Access, Correction, Deletion, and Other Requests

You may contact MBM to ask about, correct, or request deletion of information held by MBM. MBM will evaluate the request under applicable law and may need to keep information for legal, accounting, Supplier, insurance, dispute, security, or other legitimate recordkeeping reasons. MBM may need to verify the requester's identity and authority. This policy does not represent that every requester has every statutory privacy right in every jurisdiction.

14. Third-Party Links and Services

The website and communications may link to Supplier, insurer, payment, social-media, or other third-party services. MBM does not control those services' privacy or security practices. Review the third party's terms and privacy notice before providing information.

15. Cross-Border Processing

Travel often requires disclosure to Suppliers and providers in other countries. Their privacy laws and practices may differ from those in your home jurisdiction. MBM will use information for the requested travel purposes and applicable obligations, but cannot control independent third parties' processing.

16. Changes to This Policy

MBM may update this policy to reflect changes in practices, technology, services, or law. The posted policy should identify its effective date. Material changes should be communicated as required by applicable law.

17. Contact

MBM Awe Inspired Travel LLC

Email: mbmtraveler@gmail.com

Phone: 614-702-0077

Website: mbmaweinspiredtravel.com